Useful links & downloads
This page contains links and downloads to help optimise your pharmacy set up. These links have all been vetted and are safe to access and download onto your network. (Always ensure that your antivirus is up-to-date.)
Good Housekeeping Practices for your PCs
Keeping your Windows Operating System (OS) up-to-date and at optimum level is best practice. There are few ways to do this:
1. Delete unwanted software from the Programs option in the Control Panel.
2. Regularly run scans and checks with your active antivirus software.
3. Use the Windows Disk Clean-Up application. (Do not download Disk Clean apps.)
4. Defragment your hard drives monthly.
5. Delete old drivers and ensure remaining drivers are current.
6. Refresh the Startup list from Windows Task Manager and Startup tab and disable less important apps.
7. Clean your AppData folder.
8. Remove old program files.
9. Clean the Registry.
10. Clean all caches.
If you are unsure about carrying out any of these tasks, please don't hesitate to contact us for more detailed advice.
Windows
Mac
How to Up-Spec my Hardware
It is always important to ensure you are getting the best out of the computer hardware. This will help the software you use to run your business to perform at its optimal level and not lag. Some software drains more resources than others so if your hardware is not up to spec you will notice your software underperforming and your staff getting frustrated.
Here is an executable file (.exe) that you can run that will help you find the current specs for your PC. You can use the details to determine whether your hardware meets the specification requirements of the software you are running and whether you need to up-spec any computers. Attached is the video of how to use the software.
Video
PC Operating System Versions on your Network
When the PCs on your network are on different versions of Windows this can sometimes cause problems with communication between computers and any applications which depend on file and network sharing. Windows 1903 vs 1909 vs 2004 vs 20H2 have different communication protocols. Some applications need the latest Windows Updates applied to be able to run. Some networks may be controlled by IT Departments and are restricted which can prevent staff from applying the latest Windows updates. Attached is a video on how to run updates in Windows.
My PC is running very slow
Low disk space and resources like RAM will often causes your PC to run slow. There is free software available which can help you identify large files and free up space. Attached is one program that can be downloaded and run to find out how much space is free and help you can clean it up.
Download
Windows Update
Some updates may not be available on all devices at the same time. To stay up to date, select Start > Settings > Windows Update > Check for updates. If a feature update is available for your device, it will appear separately on the Windows Update page. To install it, select Download and install now.
Network Slowness
Recurring network problems can make your online experience a nightmare. A slow and inconsistent internet connection can lead to frustration, wasted time, and growing resentment toward your provider or service. There are few things to look out for:
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1. Automatic software updates running for desktop and mobile devices.
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2. Devices or background applications connected to your wifi network that are not required but still active.
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3. Staff downloading or streaming during breaks.
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4. Unsecured networks accessible to the general public.
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5. Sharing your access passwords with too many people.
Below is a link to help with network slowness.
PC Information
When you are calling software or hardware support lines they usually don't know the PC name and other useful information about the hardware. There are few ways you can find information about your PC that can be useful and speed up downtime on support calls.
1. Press the Windows + R key together. Then type winver for Windows version information.
2. From the Control Panel and System option you can also access information about the PC.
Below is an attachment to a free software download which will present you with information about your PC on a single page. You can also view the video below for more details on how to find information about your PC.
Printers
While business are moving towards paper free offices these days, some printing is still required for critical documents, labels and repeats. The below video details how to tackle some common printing issues to get you going again.